Cookies policy

Use of cookies

Our website uses ‘cookies’ to improve navigation and to obtain statistical data on the visits obtained.

We use two necessary cookies:

  • cookie_consent_level: To determine whether the visitor has accepted the cookie consent box.
  • hex (32): Used to handle calls from the server to the website’s backend systems.

Cookies are small text files that are installed on the computer from which you visit our website and which automatically provide us with information. Cookies can in no way be considered a computer virus.

  • They do not damage the computer or slow down its operation in any way.
  • You can delete our cookies at any time, or refuse them by configuring your web browser.
  • Cookies are only associated with the browser of a specific computer (an anonymous user).
  • Thanks to cookies, it is possible for us to recognise the browsers of registered users after they have authenticated themselves for the first time, without them having to register on each visit to access the areas and services reserved exclusively for them.
  • Our cookies serve to identify a user session (‘session cookies’) on a computer (‘temporary cookies’), and do not themselves provide the user’s name or any other personal data.
  • The cookies used cannot read cookie files created by other providers.
  • The user has the possibility of configuring his browser to notify him on screen of the reception of ‘cookies’ or to prevent the installation of ‘cookies’ on his hard disk.

Please refer to your browser’s instructions and manuals for more information.

Cookies can be classified according to different criteria. If we take into account their origin, we can classify them as follows:

Third-party cookies:

They are installed on your computer by a third party company and their purpose, among others, is to obtain useful data to improve our website. Some of the data collected are, for example: the number of visits received, the origin of the visits, the keywords used to find us, or the peak times of visitors. You can configure your browser not to receive these cookies and they will not be installed.

Own cookies:

Those that are sent to the User’s computer from a computer or domain managed by the Controller and from which the service requested by the User is provided.

As the Spanish Data Protection Agency indicates in its guide on cookies, they can be classified according to their purpose. The Spanish Data Protection Agency itself proposes the following classification, which should not be understood as a closed list:

Technical cookies:

They are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that the editor uses to allow the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, carry out the purchase process of an order, manage payment, control fraud linked to the security of the service, make an application for registration or participation in an event, count visits for the purposes of billing licenses of the software with which the service works (website, platform or application), manage payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purposes of billing licenses for the software with which the service (website, platform or application) operates, use security features during browsing, store content for the broadcasting of videos or sound, enable dynamic content (for example, animation of loading text or images) or share content through social networks.

Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of the design or ‘layout’ of the service offered to the user, the publisher has included on a website, application or platform based on criteria such as the content edited, without collecting information from users for other purposes, such as personalising that advertising content or other content.

Technical cookies shall be exempt from compliance with the obligations established in article 22.2 of the LSSI when they enable the service requested by the user to be provided, as in the case of the cookies listed in the previous paragraphs. However, if these cookies are also used for non-exempt purposes (for example, for behavioural advertising purposes), they will be subject to these obligations.

Interface customisation cookies:

These are those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

If it is the user himself who chooses these characteristics (for example, if he selects the language of a website by clicking on the icon of the flag of the corresponding country), the cookies will be exempt from the obligations of article 22.2 of the LSSI as they are considered a service expressly requested by the user, provided that the cookies are exclusively for the purpose selected.

Analysis or measurement cookies:

These cookies allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, in order to make improvements based on the analysis of the data on the use made by users of the service.

Regarding the processing of data collected through analytics cookies, WG29 stated that, although they are not exempt from the duty to obtain informed consent for their use, they are unlikely to pose a risk to users’ privacy as long as they are first-party cookies, process aggregated data for strictly statistical purposes, provide information on their uses and include the possibility for users to express their refusal on their use.

Behavioural advertising cookies:

These are those that store information on user behaviour obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on the same.

Finally, according to their persistence in the system, we can present the following classification:

Persistent cookies:

These are cookies in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Session cookies:

These are designed to collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.

How to delete cookies

You can delete the cookies installed in each browser you use from your computer.

Cookies are installed in each browser used to visit us, and therefore you should delete them from each of them.

Here is information on how to do this in the main browsers:

For more information on the use of cookies, you can review the documentation published in the guidelines of the Spanish Data Protection Agency (go to guidelines). (https://www.aepd.es/guias/index.html)

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